Shipping & Returns
Your one-stop guide to snagging our cheeky tees and the scoop on making it right if they don't tickle your funny bone just so!
Shipping
Tap 'Order', and our delivery divas spring into action, catapulting your package through our system with more flair than a diva's entrance at a drag brunch. Allow us a chic 24-48 hours to sashay your goodies onto the delivery runway with our standard shipping. But darling, when the holiday sequins start to glitter, expect a slight drama – picture it as the postal system voguing in slow motion. We're in the business of delivering joy (and fabulous tees), so your grace during the peak glitter season is as appreciated as a standing ovation at a drag show.
When you hit 'submit' on your order, we'll swiftly send an email confirmation to your inbox, filled with all the important details of your purchase. Can't spot it? It might be worth checking your promo or spam folders – sometimes our emails go on a little detour.
As soon as your items leave the comfort of our warehouse, we'll dash your tracking info over to you faster than a surprise sale day. Keep an eye on your order status to track your items' journey straight to you.
For those quick off the mark: orders placed before 3:00 PM EDT will leave our warehouse the very same day. If you've missed this time or decided to shop on a chill Sunday, no stress – your order will join the next day's dispatch.
Just a note – shipping is a bit hectic right now, with everyone doing their best in a busy period. Keep a close watch on your tracking, and if things don't look right, don't hesitate to reach out. We're here to make sure your shopping experience is as smooth and hassle-free as possible!
Free Shipping Fiesta! 🌈 Spend a fab $50 (before tax, because hidden fees are a fashion faux pas in our book) and we'll deliver your dazzle for free, darling, anywhere in the U.S. – think standard shipping that sashays your goods to your doorstep in just seven business days. It's practically enchantment, postal-style.
In a rush to showcase your latest ensemble? We hear you loud and clear! Dive into our array of express shipping options, each swifter than a rumor at a rooftop party.
And to our fabulous international fans – you're always in our hearts! While our free shipping extravaganza doesn't jet-set globally, we're still here to ensure your style needs are met with an array of international shipping enchantments. Simply enter your address at checkout, and watch as we conjure up your shipping options faster than a wink at a cute barista. Yes, international chic comes with a tag, but trust us, it's all worth the sparkle!
Stars, Stripes, and Swim Trunks: Fear not, the Good Old US of A, PoolBoyShop.com has your back! Shipping straight from Ashland, VA, right to your poolside lounge chair.
Returns
Had a Change of Heart? No Worries! 🍹 You've got 30 fabulous days from your original purchase to make things right with returns and exchanges. Just keep it within that radiant 30-day window, and we're all set.
Now, onto the style guidelines:
- Final sale items are like the grand finale of a show – there's no encore.
- Missing the tags on your tee's? It's like leaving your outfit behind at a gala – unfortunately, we can't process a return or exchange.
- Noticed we're tightening up on exchanges? With only one exchange per order, it's because we're keeping an eye out for any return shenanigans. Our detail-oriented team will scrutinize larger returns meticulously before green-lighting any refunds or swaps.
Encountered a little wardrobe malfunction? Drop us a line anytime at sales@lowtee.com – we're on standby to ensure your fashion story has a happy ending.
Just so you know: we're champions of swapping, not refunding, for any claims or replacements. But if it's all about finding that perfect fit, count us in for a size swap. We're here to guarantee your tee is nothing short of a perfect match!